At FixMyWardrobe, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help.

 Return Policy

 Eligibility for Return:

• Returns are accepted within 7 days of delivery.

• Item must be unused, unwashed, and in original packaging with tags attached.

• Items purchased during sale, clearance, or promotions are non-refundable and cannot be returned.

  Items Not Eligible for Return:

• Worn, washed, or damaged items

• Customized or made-to-order products

• Accessories (like caps, belts, etc.)

 Exchange Policy

 Eligibility for Exchange:

• Exchange requests must be made within 7 days of receiving the order.

• Exchanges are only allowed for size issues or if the item is defective/damaged upon arrival.

• Product must be returned in its original condition with tags.

Return/Exchange Process

• Contact us via WhatsApp or email with your order number and reason for return/exchange.

• Our team will review your request and guide you on the next steps.

• Ship the item back to the address provided (customer bears return shipping cost unless item was defective).

• Once we receive and inspect the product, we will process your refund or exchange.

 Refunds

• Refunds (if applicable) will be issued in the form of store credit or bank transfer, depending on your preference.

• Refunds are processed within 7–10 business days after receiving the returned item.

 International Orders  

• Returns or exchanges for international orders are accepted, but the customer is responsible for both return and reshipping costs.

• We recommend using a trackable courier service for international returns. 

Important Notes

• We reserve the right to reject returns that do not meet our policy conditions.

• If you receive a wrong or damaged product, contact us within 48 hours of delivery for a free replacement 

 Need Help?

 For returns or exchanges, contact us at:
 📧 Email: [email protected]
 📞 WhatsApp: +92-320-4025810